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Bonjour,
vous êtes déjà inscrit.e chez nous en tant que client mystère ou vous souhaitez le faire ?
Bonjour,
vous êtes déjà inscrit.e chez nous en tant que client mystère ou vous souhaitez le faire ?
Qualimetrie has published a new report “Customer Complaints – the French attitude*”
Because complaints are transgenerational and affect the French, companies need to deal with them and respond well.
What’s more, it’s a superb opportunity to “turn glitches to riches”!
Complaint management affects the whole company: whether you are in charge of customer services, a community manager, in the network, in the customer satisfaction management team…access the report’s figures and discover our “complaints benchmark”.
*Study carried out by Qualimetrie in July 2018 – National representative panel – 1,300 participants
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However, if you do not receive the email containing the download link, remember to check your “spam”.
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Presentando a @Qualimetrie en los premios #mejorcomercioselaño en la jornada #revolucionretail2019 #retail #customerexperience https://twitter.com/mejorcomercioes/status/1186927354364477441
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À la prochaine 👋
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