Qualimetrie Spain manages a number of major players in the Spanish market and can cover the whole region with its own network of over 11,000 researchers.
Qualimetrie measures customer experience (mystery shoppers, surveys) for both European and global brands. Our current programmes have lead us to create projects in 17 countries simultaneously and to intervene in over 30 countries.
Our reporting tool CXFirst, available in 17 languages, allows us to provide results in the local language for a better understanding and interaction between teams worldwide.
MSPA is the representative trade association for companies participating in the Mystery Shopping industry. With over 450 members in 80 countries, who respect the same Code of Ethics and Good Professional, it ensures that customers receive the best service. MSPA regularly organises professional meetings and opportunities to exchange ideas and training activities aimed at improving overall customer experience throughout the world.
ESOMAR is a community of data and research professionals from more than 130 countries. The ESOMAR network has a network of 35,000 industry professionals.
ESOMAR is the leading organisation which encourages, advances and guides market research globally. Since 1948, ESOMAR has brought together the research sector with the aim of sharing knowledge, promoting best practice, building the industry’s future, with an international community based on common and ethical values.